Common Queries
Find What You’re Looking For
At Anzara Boutique, the complete satisfaction of our customers is our top priority - and that includes providing answers to all of your questions from the convenience of your own home. Check out some of our frequently asked questions below to get the information you need. If anything still seems a bit unclear, don’t hesitate to get in touch we’ll be happy to help you out.
Which payment methods do you accept?
We have a number of payment methods available. The payment methods include PayPal, debit and credit card payment options.
What is your return policy?
If for any reason you are not happy with your purchase, you may return your item(s) within 15 days of delivery for a full refund. The refund is subject to meeting the requirements of of our refund policy.
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To initiate a return you will need to email sales@anzaraboutique.com. You will also need to provide your order number, contact details and reasons for return.
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You will be provided with a shipping address. All shipping return charges must be pre-paid. We cannot accept C.O.D deliveries.
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All returns are subject to inspection before a refund is processed. Upon a satisfactory inspection your refund will be processed immediately. We will pay for any return shipping costs if the return is the result of our error or due to an item defect.
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Our returns and refunds policy is subject to Australian Consumer Law. Australian Consumer Law ensures that you receive compensation or a replacement if there is a defect with the item(s).
Do you offer gift cards?
We do offer gift cards that you can purchase for that special gift.